At AcePacket isn't just extensive, it's excessive!
We provide direct technical support assistance via the Trouble Ticket system. And our team is always available live by chat, phone or email. Our support staff monitor the boards continuously and are always ready to help.
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Assisted Help

AcePacket provides highly trained support staff available 24 hrs/day, 7 days/week. Our goal is to resolve all issues during the first contact. Issues that are not resolved within the first contact are escalated to the next tier of support. Escalations are routed to the best team to handle the specific issue. We will also assign you a ticket number from our Ticketing system so that we can track all issues and problems.
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100 Leek Cres., Unit 6
Richmond Hill,ON,L4B 3E6

Customer Service:
Toll Free.: 1(877)-750-9404
       Tel.: (416) 477-9414
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